Background and Objective: Considering the crucial role of knowledge sharing in enhancing organizational learning and improving the quality of educational services, identifying its dimensions can play an effective role in the development of organizational health. This study was conducted with the aim of identifying the dimensions of knowledge sharing in the Departments of Education in Mazandaran Province.
Methods: This research employed an exploratory mixed-method design. In the qualitative phase, thematic analysis and semi-structured interviews were conducted with 16 experts. In the quantitative phase, a researcher-made questionnaire was used to collect data from 350 staff members of the Departments of Education in Mazandaran Province, selected through Cochran’s formula. The collected data were analyzed using SPSS21 and AMOS software.
Findings: The results revealed seven factors as dimensions of knowledge sharing for the development of organizational health: sequential knowledge (5 items), explicit knowledge (5 items), tacit knowledge (6 items), technological dimension of knowledge sharing (4 items), cultural dimension (6 items), work system dimension (5 items), and informational dimension (6 items).
Conclusion: The findings indicate that knowledge sharing in the Departments of Education in Mazandaran Province is a complex and multi-layered process, dependent on the simultaneous interaction of human, technological, cultural, and structural factors. Focusing on only one dimension while neglecting others will not lead to desirable outcomes. Therefore, managers and policymakers in this field should adopt a comprehensive and systemic approach to strengthen all identified dimensions. Such an approach can enhance decision-making quality, increase organizational productivity, improve organizational learning, and ultimately help achieve the overarching goals of the education system.